{"id":16833,"date":"2021-02-18T13:09:43","date_gmt":"2021-02-18T12:09:43","guid":{"rendered":"https:\/\/giecloud.de\/faq\/"},"modified":"2025-09-09T16:20:35","modified_gmt":"2025-09-09T14:20:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/get-it-easy.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section has-parallax\" id=\"section_100202177\">\n\t\t<div class=\"section-bg fill\" data-parallax-container=\".section\" data-parallax-background data-parallax=\"-5\">\n\t\t\t\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-middle\" style=\"max-width:85%\" id=\"row-1895767549\">\n\n\n\t<div id=\"col-1797023301\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_920880144\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"1200\" height=\"500\" src=\"https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans.png\" class=\"attachment-original size-original\" alt=\"get-IT-easy\" srcset=\"https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans.png 1200w, https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans-575x240.png 575w, https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans-400x167.png 400w, https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans-768x320.png 768w, https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans-50x21.png 50w, https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans-219x91.png 219w, https:\/\/get-it-easy.de\/wp-content\/uploads\/2021\/02\/get-it-easy-logo-white-trans-800x333.png 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" title=\"\">\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_920880144 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1171068455\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1><span style=\"color: #ffffff; font-size: 180%;\">FAQ<\/span><\/h1>\n<p><span style=\"color: #ffffff; font-size: 120%;\">Here you will find the most frequently asked questions from our customers about renting and the corresponding answers!<\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_100202177 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_100202177 .section-bg-overlay {\n  background-color: rgba(0, 0, 0, 0.628);\n}\n#section_100202177 .section-bg img {\n  object-position: 50% 70%;\n}\n<\/style>\n\t<\/section>\n\t\n<div class=\"row\"  id=\"row-518344252\">\n\n\n\t<div id=\"col-215415826\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >General information about get-it-easy:<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3404800504\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3404800504-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-does-rental-work?\" aria-expanded=\"false\" aria-controls=\"accordion-3404800504-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How does rental work?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3404800504-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3404800504-label\">\n\t\t\t\n\n<div class=\"bx-messenger-content-item bx-messenger-content-item-id-261078 bx-messenger-content-item-2\" data-type=\"other\" data-senderid=\"32\" data-messagedate=\"Thu Feb 02 2023 15:21:47 GMT+0100 (Mitteleurop\u00e4ische Normalzeit)\" data-messageid=\"261078\" data-blockmessageid=\"261078\"><span class=\"bx-messenger-content-item-content\"><span class=\"bx-messenger-content-item-text-center\"><span class=\"bx-messenger-content-item-text-message\"><span class=\"bx-messenger-content-item-text-wrap \"><span id=\"im-message-261078\" class=\"bx-messenger-message\">Send us your non-binding rental inquiry with your desired appliances. You will automatically receive a confirmation e-mail. We will process your request as quickly as possible and send you your individual offer.<\/span><\/span><\/span><span class=\"bx-messenger-content-item-params\"><span class=\"bx-messenger-content-item-like bx-messenger-content-like-digit-off\">&nbsp;<\/span><\/span><\/span><\/span><\/div>\n<div data-type=\"other\" data-senderid=\"32\" data-messagedate=\"Thu Feb 02 2023 15:21:47 GMT+0100 (Mitteleurop\u00e4ische Normalzeit)\" data-messageid=\"261078\" data-blockmessageid=\"261078\">&nbsp;<\/div>\n<p>You can find more detailed information here: <a href=\"https:\/\/get-it-easy.de\/en\/rental-guide\/\">get-it-easy.de\/anleitung-miete\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2115986211\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2115986211-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-does-get-it-easy-offer?\" aria-expanded=\"false\" aria-controls=\"accordion-2115986211-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What does get-IT-easy offer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2115986211-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2115986211-label\">\n\t\t\t\n\n<p>At get-IT-easy, companies and private customers can rent hardware reliably and at short notice. You no longer have to make a long-term purchase and manage the devices. We have many years of experience in planning projects and the appropriate hardware for large events. So after attentive stocktaking and competent advice, we are sure to find the right tablets, smartphones, PCs and other devices for your requirements. We look forward to your enquiry!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1883503495\">\n\n\n\t<div id=\"col-990110064\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Request &amp; rental conditions:<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3709625652\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3709625652-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-take-out-insurance-for-the-rental-equipment?\" aria-expanded=\"false\" aria-controls=\"accordion-3709625652-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I take out insurance for the rental equipment?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3709625652-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3709625652-label\">\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 76px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/get-it-easy.de\/wp-content\/uploads\/2018\/06\/Icon-Versicherung.png\" class=\"attachment-medium size-medium\" alt=\"Versicherung\" srcset=\"https:\/\/get-it-easy.de\/wp-content\/uploads\/2018\/06\/Icon-Versicherung.png 128w, https:\/\/get-it-easy.de\/wp-content\/uploads\/2018\/06\/Icon-Versicherung-100x100.png 100w\" sizes=\"(max-width: 128px) 100vw, 128px\" title=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<p style=\"text-align: left;\">Equipment insurance can be booked for all rental equipment on request, offering comprehensive protection in the event of theft and damage, among other things. The cost is 15% surcharge on the rental price, with an excess of 10% per claim. We will send you the exact insurance conditions together with the offer. This gives you the opportunity to decide for yourself whether additional cover makes sense for you.   <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2598445987\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2598445987-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-advantage-do-i-have-as-a-corporate-customer?\" aria-expanded=\"false\" aria-controls=\"accordion-2598445987-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What advantage do I have as a corporate customer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2598445987-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2598445987-label\">\n\t\t\t\n\n<p>Business customers have the advantage that they do not have to pay a deposit for the devices. This means you only pay the rental price of the devices. We also offer complete solutions for special requirements and take care of handling, installation and support. Another positive aspect is that by ordering several devices you protect the environment, as we send them in environmentally friendly reusable boxes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3689935412\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3689935412-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-rent-as-a-private-customer?\" aria-expanded=\"false\" aria-controls=\"accordion-3689935412-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I rent as a private customer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3689935412-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3689935412-label\">\n\t\t\t\n\n<p>Private customers also have the option of renting from get-IT-easy. For private inquiries, a deposit for the products is required in addition to the rental price. This deposit will be returned to you after rental.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3602364348\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3602364348-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-can-i-rent-the-products?\" aria-expanded=\"false\" aria-controls=\"accordion-3602364348-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long can I rent the products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3602364348-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3602364348-label\">\n\t\t\t\n\n<p>You can rent the devices for as little as one rental day. Only the days the product stay at your place count. Of course, you can also rent all rental equipment for a month or for several months.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2346395552\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2346395552-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-do-the-product-prices-on-the-website-mean?\" aria-expanded=\"false\" aria-controls=\"accordion-2346395552-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What do the product prices on the website mean?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2346395552-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2346395552-label\">\n\t\t\t\n\n<p>The prices shown on our website are starting prices and serve as a guideline. They apply, for example, when delivery and collection take place on the same day. The final price may vary depending on the rental period and any optional accessories.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3493727575\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3493727575-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-get-the-prices-for-my-rental-period?\" aria-expanded=\"false\" aria-controls=\"accordion-3493727575-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I get the prices for my rental period?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3493727575-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3493727575-label\">\n\t\t\t\n\n<p>After you have submitted a rental inquiry with your requirements and special requests, the prices will be put together for you individually at the best possible price. You will then receive an offer with the calculated price by e-mail. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1676219516\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1676219516-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-a-request-cost-me-anything?\" aria-expanded=\"false\" aria-controls=\"accordion-1676219516-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Will a request cost me anything?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1676219516-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1676219516-label\">\n\t\t\t\n\n<p>No, of course not. Both the inquiry and the consultation are free of charge. Our aim is to satisfy you as much as possible.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-908411870\" class=\"accordion-item\">\n\t\t<a id=\"accordion-908411870-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-extend-the-rental-at-short-notice-before-it-expires?\" aria-expanded=\"false\" aria-controls=\"accordion-908411870-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I extend the rental at short notice before it expires?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-908411870-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-908411870-label\">\n\t\t\t\n\n<p>If you would like to hire the equipment for longer than the rental period specified, you are welcome to contact the service. In general, this should not be a problem. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1843949054\">\n\n\n\t<div id=\"col-1229277136\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Device configuration and products:<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-255778094\" class=\"accordion-item\">\n\t\t<a id=\"accordion-255778094-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-product-suits-my-requirements?\" aria-expanded=\"false\" aria-controls=\"accordion-255778094-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which product suits my requirements?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-255778094-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-255778094-label\">\n\t\t\t\n\n<p>If you do not know which product is suitable for you, you will also receive advice. Our service staff will call you or contact you by e-mail. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1298946591\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1298946591-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-you-take-over-configurations-for-me?\" aria-expanded=\"false\" aria-controls=\"accordion-1298946591-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can you take over configurations for me?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1298946591-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1298946591-label\">\n\t\t\t\n\n<p>If you wish, you can have all the units delivered pre-configured and start working straight away. In addition, you will always have the right devices for your needs.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-132420966\" class=\"accordion-item\">\n\t\t<a id=\"accordion-132420966-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-many-devices-can-i-rent?\" aria-expanded=\"false\" aria-controls=\"accordion-132420966-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How many devices can I rent?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-132420966-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-132420966-label\">\n\t\t\t\n\n<p>Simply let us know how many devices you need and we will certainly find a solution for you. High quantities are no problem at get-IT-easy. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-6329750\" class=\"accordion-item\">\n\t\t<a id=\"accordion-6329750-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-condition-are-the-devices-in?\" aria-expanded=\"false\" aria-controls=\"accordion-6329750-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What condition are the devices in?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-6329750-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-6329750-label\">\n\t\t\t\n\n<p>Depending on the device, these are either brand new or have already been rented out. There may therefore be minimal signs of use. Of course, we would not rent out devices with major visual flaws. Either way, we ensure that all end devices are in perfect technical condition.   <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-2036457090\">\n\n\n\t<div id=\"col-1103487975\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Delivery &amp; payment methods:<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2134264826\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2134264826-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-the-delivery-take?\" aria-expanded=\"false\" aria-controls=\"accordion-2134264826-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does the delivery take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2134264826-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2134264826-label\">\n\t\t\t\n\n<p>We deliver all available devices in Germany by Overnight Express, so that you can also cover your needs at very short notice. But of course we can also plan long-term projects together. We also offer shipping abroad.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1342194012\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1342194012-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-1342194012-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1342194012-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1342194012-label\">\n\t\t\t\n\n<p>We will send you an invoice with the delivery. You have 14 days from receipt of the delivery to pay the invoice. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2137398190\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2137398190-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-does-the-collection-process-work?\" aria-expanded=\"false\" aria-controls=\"accordion-2137398190-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How does the collection process work?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2137398190-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2137398190-label\">\n\t\t\t\n\n<p>At the end of the rental period, we will collect the items from you. Shortly before your rental period ends, you will receive an email from us regarding the pickup of the equipment. At the end of the rental period we simply pick up the equipment from you again. We check the devices for damage and delete your data.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-954408205\">\n\n\n\t<div id=\"col-1345209372\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Contact and problems:<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1158072304\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1158072304-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-can-i-do-if-a-rental-device-is-stolen-or-damaged?\" aria-expanded=\"false\" aria-controls=\"accordion-1158072304-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What can I do if a rental device is stolen or damaged?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1158072304-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1158072304-label\">\n\t\t\t\n\n<p>You must report theft to the police and send us confirmation from the police. In the event of damage, our customers are always liable, but we are of course accommodating in the event of minor damage. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-489506713\" class=\"accordion-item\">\n\t\t<a id=\"accordion-489506713-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-contact-the-service-department?\" aria-expanded=\"false\" aria-controls=\"accordion-489506713-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I contact the service department?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-489506713-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-489506713-label\">\n\t\t\t\n\n<p>Of course you can contact us at any time with questions, problems or if you need information. Just give us a call on : &nbsp;<a href=\"tel:+4993239387100\">+49 9323 938 71 00<\/a> or send us an e-mail to:&nbsp;<a href=\"mailto:rent@get-it-easy.de\">rent@get-it-easy.de.<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n<div class=\"ShariffSC\" style=\"margin-top: -5px; margin-left:-4px;\"><div class=\"shariff shariff-align-left shariff-widget-align-left\"><div class=\"ShariffHeadline\"> <\/div><ul class=\"shariff-buttons theme-default orientation-horizontal buttonsize-small\"><li class=\"shariff-button facebook shariff-nocustomcolor\" style=\"background-color:#4273c8\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fget-it-easy.de%2Fen%2Ffaq%2F\" title=\"Share on Facebook\" aria-label=\"Share on Facebook\" role=\"button\" rel=\"nofollow\" class=\"shariff-link\" style=\"; background-color:#3b5998; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 32\"><path fill=\"#3b5998\" d=\"M17.1 0.2v4.7h-2.8q-1.5 0-2.1 0.6t-0.5 1.9v3.4h5.2l-0.7 5.3h-4.5v13.6h-5.5v-13.6h-4.5v-5.3h4.5v-3.9q0-3.3 1.9-5.2t5-1.8q2.6 0 4.1 0.2z\"\/><\/svg><\/span><span class=\"shariff-text\">share<\/span>&nbsp;<\/a><\/li><li class=\"shariff-button whatsapp shariff-nocustomcolor\" style=\"background-color:#5cbe4a\"><a href=\"https:\/\/api.whatsapp.com\/send?text=https%3A%2F%2Fget-it-easy.de%2Fen%2Ffaq%2F%20FAQ\" title=\"Share on Whatsapp\" aria-label=\"Share on Whatsapp\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#34af23; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#34af23\" d=\"M17.6 17.4q0.2 0 1.7 0.8t1.6 0.9q0 0.1 0 0.3 0 0.6-0.3 1.4-0.3 0.7-1.3 1.2t-1.8 0.5q-1 0-3.4-1.1-1.7-0.8-3-2.1t-2.6-3.3q-1.3-1.9-1.3-3.5v-0.1q0.1-1.6 1.3-2.8 0.4-0.4 0.9-0.4 0.1 0 0.3 0t0.3 0q0.3 0 0.5 0.1t0.3 0.5q0.1 0.4 0.6 1.6t0.4 1.3q0 0.4-0.6 1t-0.6 0.8q0 0.1 0.1 0.3 0.6 1.3 1.8 2.4 1 0.9 2.7 1.8 0.2 0.1 0.4 0.1 0.3 0 1-0.9t0.9-0.9zM14 26.9q2.3 0 4.3-0.9t3.6-2.4 2.4-3.6 0.9-4.3-0.9-4.3-2.4-3.6-3.6-2.4-4.3-0.9-4.3 0.9-3.6 2.4-2.4 3.6-0.9 4.3q0 3.6 2.1 6.6l-1.4 4.2 4.3-1.4q2.8 1.9 6.2 1.9zM14 2.2q2.7 0 5.2 1.1t4.3 2.9 2.9 4.3 1.1 5.2-1.1 5.2-2.9 4.3-4.3 2.9-5.2 1.1q-3.5 0-6.5-1.7l-7.4 2.4 2.4-7.2q-1.9-3.2-1.9-6.9 0-2.7 1.1-5.2t2.9-4.3 4.3-2.9 5.2-1.1z\"\/><\/svg><\/span><span class=\"shariff-text\">share<\/span>&nbsp;<\/a><\/li><li class=\"shariff-button mailto shariff-nocustomcolor\" style=\"background-color:#a8a8a8\"><a href=\"mailto:?body=https%3A%2F%2Fget-it-easy.de%2Fen%2Ffaq%2F&subject=FAQ\" title=\"Send by email\" aria-label=\"Send by email\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#999; color:#fff\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#999\" d=\"M32 12.7v14.2q0 1.2-0.8 2t-2 0.9h-26.3q-1.2 0-2-0.9t-0.8-2v-14.2q0.8 0.9 1.8 1.6 6.5 4.4 8.9 6.1 1 0.8 1.6 1.2t1.7 0.9 2 0.4h0.1q0.9 0 2-0.4t1.7-0.9 1.6-1.2q3-2.2 8.9-6.1 1-0.7 1.8-1.6zM32 7.4q0 1.4-0.9 2.7t-2.2 2.2q-6.7 4.7-8.4 5.8-0.2 0.1-0.7 0.5t-1 0.7-0.9 0.6-1.1 0.5-0.9 0.2h-0.1q-0.4 0-0.9-0.2t-1.1-0.5-0.9-0.6-1-0.7-0.7-0.5q-1.6-1.1-4.7-3.2t-3.6-2.6q-1.1-0.7-2.1-2t-1-2.5q0-1.4 0.7-2.3t2.1-0.9h26.3q1.2 0 2 0.8t0.9 2z\"\/><\/svg><\/span><span class=\"shariff-text\">email<\/span>&nbsp;<\/a><\/li><\/ul><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16833","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/pages\/16833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/comments?post=16833"}],"version-history":[{"count":10,"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/pages\/16833\/revisions"}],"predecessor-version":[{"id":57070,"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/pages\/16833\/revisions\/57070"}],"wp:attachment":[{"href":"https:\/\/get-it-easy.de\/en\/wp-json\/wp\/v2\/media?parent=16833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}