General Terms and Conditions (GTC)

get-IT-easy e.K.

Provider information:

get-IT-easy e.K.
Alte Reichsstr. 33
97346 Iphofen

VAT ID: DE318590374
HRA 7960, Würzburg Local Court
Tel.: +49 9323 9 387 100
Fax: +49 9323 90 19 999
E-mail: rent@get-it-easy.de
Web: www.get-it-easy.de

• § 1 Scope and general information

1. Subject to individual arrangements and agreements that take precedence over these GTC, the following General Terms and Conditions of Business shall apply exclusively to the business relationship between the Provider and the Renter in the version valid at the time of the order. Any conflicting terms and conditions of the renter shall expressly not apply unless the Provider expressly agrees to their validity.
2. Renters within the meaning of these GTC are both consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, is acting in the exercise of their commercial or independent professional activity.

• § 2 Provider, Contractual Partner, Conclusion of Contract

1. 1. Your provider and contractual partner is:

get-IT-easy e.K.
Alte Reichsstr. 33
97346 Iphofen

1. The order confirmation of the lessor is decisive for the conclusion and content of the contract. Offers are subject to change.
2. The renter is requested to make a selection of equipment and specify the rental period by means of a rental enquiry, stating his contact details. This can be done without obligation using the enquiry form integrated on the provider’s website, in writing, by telephone, by fax or by e-mail. The renter shall receive an e-mail with a list of the rental item and the rental fee. If the renter agrees to the conditions, he confirms the order.
3. After the conclusion of the contract, the text of the contract is stored by the provider.
4. If no copies of the product selected by the renter are available at the time of the renters order, the provider shall inform the renter of this on an order-related basis. If the product is permanently. unavailable, the provider shall refrain from issuing a declaration of acceptance In this case, no contract shall be concluded. If the product specified by the renter in the order is only temporarily unavailable, the supplier shall also inform the renter of this immediately. In this case, the supplier and the renter are entitled to withdraw from the contract. In this case, the supplier shall immediately reimburse any payments already made by the renter.

• § 3 Rental period

1. The rental period (first rental day) shall commence on the day on which the appliance is collected by the renter in the case of self-collection or, in the case of dispatch, on the day of arrival at the renters premises; the supplier’s delivery receipt shall serve as proof.
2. The last day of hire is the day on which the renter returns or hands over the appliance to the rental company; the supplier’s proof of delivery shall serve as proof. If the renter is unable to provide proof of delivery within 3 working days, the day on which the equipment is received by get-IT-easy shall be deemed the last day of hire.

• § 4 Rental Fee and Payment Terms

1. The rental fee is stated in the order confirmation The rental period ordered by the Renter shall be
   invoiced by the Rental Firm in full and in advance on the first day of rental. If the rental period
   ordered by the Renter is longer than 4 weeks or than one month, the Rental Firm shall invoice the
   rent for the periods of up to 4 weeks or up to one month in full and in advance on the first day of
   rental.

2. An extension of the commissioned rental period is only possible after consultation with the lessor, provided that the rental items are available. The extension of the rental period must be requested from the lessor by the lessee/user before the end of the rental period. Rental items returned late will be charged in accordance with §5.

3. The renter can pay the rental costs by bank transfer, credit card, Paypal or cash on collection.

4. The lessee declares his consent to the possible obtaining of economic information about him by the lessor. Private renters must always pay a deposit. This is stated in the offer. Payment of the rental deposit by credit card is only possible against payment of a 4% discount – repayment of the rental deposit paid by credit card is only possible after the credit card company has transferred the amount to get-IT-easy e.K. and is made by bank transfer. In addition, a deposit can only be refunded after the receipt of the goods has been checked.

5. Unless otherwise agreed, the invoice amount must be paid within 14 days of the invoice date. The date of receipt of payment shall be decisive.

6. If the lessee is in default of payment after a reminder has been served, the lessor is entitled to demand the immediate return of the device or to take it back at the lessee´s expense. The landlord reserves the right to charge interest on arrears at a rate of 5% above the prime rate. Furthermore, the lessor is entitled to instruct a collection organisation to collect the payment.

7. If the lessee cancels the rental agreement – for whatever reason – the lessor reserves the right to charge cancellation costs.

Cancellation costs scale:

Period	Cost share of the net amount
Up to six weeks before the start of the rental period	50 %
Up to two weeks before the start of the rental period	75 %
Less than two weeks before the start of the rental period	100 %
If delivery is not possible	100 %

8. For orders with a total value of less than EUR 50, a processing fee of EUR 20 will be charged.

• § 5 Return and delay

1. In the event of late return of the rental object, a compensation for use amounting to 150% of the regular daily rental rate shall be due for each calendar day or part thereof of the delay, but at least € 15.00 per day. The higher amount shall be decisive. Invoices shall be issued weekly in advance.
2. If user accounts, lock codes, display locks or IDs (e.g. Apple IDs or Google IDs) are still activated on the rented goods, so that get-IT-easy e.K. cannot reset the device and rent it out again, it is also considered as not properly returned in full. In this case, a usage fee of 150% of the regular daily rental rate, but at least €15.00 per day, will also be charged for each calendar day or part thereof. The higher amount shall be decisive.

3. An extension of the rental period is generally possible, but must be agreed in advance with get-IT-easy e.K. and confirmed in writing. The enforcement of a further claim for damages remains reserved according to § 546a BGB.

Definition of daily rental rate:
A “daily rate” refers to the pro rata rental price for a single day. It is calculated by dividing the total rental price by the agreed number of rental days. Each additional day on which the return of the rented goods is delayed is charged at the previously defined daily rate.

• § 6 Prices

1. All offers and prices submitted by get-IT-easy e.K. are subject to change and non-binding. A reservation of rental goods is not possible. Only after receipt of the order will get-IT-easy e.K. inform the renter whether the goods are available in the desired scope.

2. All prices are net prices plus the applicable statutory VAT and refer exclusively to the provision of the rental goods without delivery, assembly, installation or fitting and without packaging and shipping.

3. For further services, work and transportation services, get-IT-easy e.K. will prepare a separate offer on request.

4. Only the prices stated in the respective offer of get-IT-easy e.K. apply.

• § 7 Transport

1. The appliances shall be transported either
   a) by the Lessee after collection or before delivery of the appliance to the Lessor’s warehouse or
   b) at the request of the Lessee by a shipping service provider commissioned by the Lessor.
2. The transportation costs are always borne by the renter.

• § 8 Transport risk

1. The renter bears the transportation risk if he has commissioned the transport.

2. The renter undertakes to inspect the goods immediately upon receipt and to notify the lessor in writing of any defects within 24 hours by e-mail, otherwise there is no insurance cover.

• § 9 Burden of risk

1. The appliance – including all accessories supplied – must be returned to the lessor in the shipping packaging in a break-proof manner.

2. The shipping packaging is the packaging in which the rented item was delivered to the renter/user. An exception to this is made in the event of damage to the shipping packaging that jeopardizes safe transport. In such a case, the Hirer must use equivalent replacement packaging for the return transport in order to protect the rented item from damage during transport.

• § 10 Delivery periods/partial delivery

1. Delivery dates and deadlines shall only be deemed to have been agreed as approximate, unless expressly agreed otherwise in writing. Partial deliveries are permitted by get-IT-easy e.K. to a reasonable extent. If an agreed delivery date is exceeded, the contractual partner, if he is an entrepreneur, must set get-IT-easy e.K. a reasonable grace period in writing. If get-IT-easy e.K. culpably fails to meet this grace period, the contracting party is entitled to withdraw from the contract, but not to assert claims for damages instead of performance or due to delay, unless get-IT-easy e.K. has acted with intent or gross negligence. Liability of get-IT-easy e.K. for injury to health, body and life remains unaffected by this.

2. If get-IT-easy e.K. is reasonably prevented from timely delivery due to force majeure – in particular as a result of labor disputes such as strikes or lockouts – or due to unforeseen obstacles that are beyond the control of get-IT-easy e.K., the agreed delivery periods shall be extended accordingly. This also applies if such circumstances do not occur at get-IT-easy e.K., but at their subcontractors. If these circumstances occur during an already existing delay, get-IT-easy e.K. is not responsible for them. get-IT-easy e.K. will inform the contractual partner immediately about the beginning and end of such obstacles. If such disruptions last longer than one month, each contracting party is entitled to withdraw from the contract in writing within a period of one week. Any consideration already received by get-IT-easy e.K. will be refunded immediately in the event of withdrawal. Further claims of the contractual partner are excluded.

3. All delivery obligations of get-IT-easy e.K. are subject to timely and proper self-delivery.

4. Goods shall only be shipped at the express request of the renter and in any case at the renter’s risk. The risk of performance and price is transferred to the hirer at the latest when the goods are properly dispatched or handed over to a logistics company. This also applies if it is a partial service or if set-up, installation or assembly are the subject of the contract concluded with get-IT-easy e.K.. The renter is responsible for taking out any transportation insurance.
   get-IT-easy e.K. is only obliged to hand over the ordered goods properly to a logistics company liable within the scope of the legal provisions. In the case of a shipping transaction in accordance with § 447 or § 651 BGB in conjunction with § 447 BGB, get-IT-easy e.K. has no further obligations. If the renter is a consumer within the meaning of § 13 BGB and the legal transaction was concluded for a purpose that cannot be attributed to either his commercial or his self-employed professional activity, the above provision in § 4 para. 4 shall not apply.

5. If the renter is an entrepreneur, he must check the delivered goods immediately for obvious defects, short deliveries or wrong deliveries and notify get-IT-easy e.K. of these in writing within eight days of receipt of the delivery at the latest. If this complaint is not made within this period, warranty claims are excluded. The regulations of §§ 377, 378 HGB remain unaffected. If the renter discovers damage to the goods, the transport company must be informed in the case of a shipment purchase and the damage must be recorded in writing. The same applies if the transport packaging is undamaged and the damage is only discovered during unpacking. The shipping packaging must be kept in any case. In addition, get-IT-easy e.K. must be informed by sending the damage report.

• § 11 Delivery and collection

1. Delivery

If the logistics service provider commissioned by get-IT-easy e.K. does not meet the hirer at the agreed time, the hirer shall bear all additional costs incurred as a result. The rental goods shall be handed over exclusively by personal delivery to the renter or to a person authorized by the renter.

2. Pick up

If the rental goods are not properly made available for collection at the agreed time or if the hirer is not found by the logistics service provider, the hirer shall bear the additional costs incurred for the renewed collection.

• § 12 General rules of behaviour

1. The renter is obliged to inform himself/herself independently about the proper use and correct operation of the equipment.

2. The hirer undertakes to treat the rented items with care and expertise, in accordance with the proper use and any separate instructions for use. The renter undertakes to report any damage immediately. Any complaints must be addressed to:

get-IT-easy e.K.
Alte Reichsstr. 33
97346 Iphofen
UST-ID: DE318590374
HRA 7960, AmtsG Würzburg

Contact:
Phone: +49 9323 9 387 100
Fax: +49 9323 90 19 999
E-mail: rent@get-it-easy.de

3. The hirer undertakes to return the rental goods in full, including accessories, packaging and operating instructions. Missing components will be charged to the renter.

4. The renter undertakes to treat the rented items with care. All damage or defects must be reported immediately. The renter is liable for damage caused by improper handling of the rental items.

5. The rental items may not be used outside the country in which the contract was concluded without the express permission of the Lessor.

6. In the event of faults, malfunctions or damage to the rental object, the Lessor must be notified immediately.

7. Serial number stickers affixed by the rental company may not be removed or pasted over. Failure to do so will result in a service charge of €15 per device.

8. If the tenant returns the rental property damaged or not at all, he shall be liable for the repair costs or, if repair is impossible, for the replacement value as well as for the loss of rental income.

• § 13 Liability for defects

The legal provisions apply.

• § 14 Equipment insurance

1. Tablets, laptops and Apple TVs are insured against theft by the landlord. In the event of an insured event, the renter bears an excess of 35%.

2. In the event of theft, embezzlement, robbery or misappropriation by third parties or other loss of the rental property, the renter is obliged to report this event immediately.

3. The insurance does not apply if devices are left unattended in an unsecured or publicly accessible place. TVs, smartphones, VR and AR glasses and accessories are expressly excluded from the insurance.

4. The insurance cover only applies within Germany and is valid from the time the device leaves the rental company’s warehouse until it returns there.

• § 15 Defects during the rental period

1. If a defect or fault occurs during the rental period, this must be reported by the renter to get-IT-easy e.K. immediately after discovery.

Contact:

E-mail: rent@get-it-easy.de
Phone: 09323/9387100

2. get-IT-easy e.K. shall first endeavor to rectify the error by telephone. In the case of longer-term rental contracts, a replacement delivery can be made at the discretion of get-IT-easy e.K..

3. A replacement delivery is only free of charge if an actual technical defect is found. If no defect can be found in the device, the renter shall bear all shipping, collection and, if applicable, other rental costs.

4. Free telephone or e-mail support is generally not offered.

• § 16 Recognition of software license rights

1. Supplied software may only be used in accordance with the known conditions of the license holder.
2. The renter is liable for ensuring that use of the software in breach of the contract by him or his vicarious agents is excluded.

3. In the event of misuse, the renter shall indemnify the lessor against all claims for damages by the license holder.

• § 17 Warranty

1. Notifications of defects must always be made in writing.
2. Unless otherwise stipulated below, the statutory limitation periods for claims for defects shall apply. For entrepreneurs within the meaning of § 14 BGB (German Civil Code), the obligations to give notice of defects pursuant to §§ 377, 378 HGB (German Commercial Code) shall also apply, taking into account the provisions in § 5 (5) of these General Terms and Conditions.
3. get-IT-easy e.K. shall carry out the supplementary performance in the event of timely and justified notices of defects within the statutory limitation periods.
   • If the contractual partner is an entrepreneur within the meaning of § 14 BGB, it is at the discretion of get-IT-easy e.K. whether the defect is remedied by replacement delivery or rectification.
   • However, if the renter is a consumer, he is initially entitled to choose between repair or replacement. get-IT-easy e.K. is entitled to refuse a certain type of supplementary performance if this is only associated with disproportionate costs and the other type of supplementary performance does not cause the consumer any significant disadvantages (§§ 275 para. 2 and 3, 439 para. 3 and 635 para. 3 BGB).
4. If the supplementary performance fails twice, the renter is generally entitled to demand either a reduction of the remuneration (reduction) or rescission of the contract (withdrawal). However, if the defect is only minor and only constitutes an insignificant breach of contract, there is no right of withdrawal.
5. If the renter withdraws from the contract after unsuccessful subsequent performance, he is not entitled to any additional claim for damages due to the defect. If the renter demands compensation for damages after failed supplementary performance instead and if it is reasonable for him to keep the goods, the claim for damages is limited to the difference between the agreed rental price and the actual value of the defective item. This limitation does not apply if get-IT-easy e.K. has acted with intent, gross negligence or fraudulently or if get-IT-easy e.K. has assumed a guarantee. The limitation of liability also does not apply to damages to body, health or death.
6. The liability for damages of get-IT-easy e.K. due to the violation of essential contractual obligations, from the violation of obligations during contract negotiations as well as from unauthorized action is limited to the typically occurring and foreseeable damage in case of simple negligence. The same applies if legal representatives, organs, employees or vicarious agents of get-IT-easy e.K. cause damage. Insofar as get-IT-easy e.K. is only responsible for slight negligence, liability for breach of secondary obligations is also excluded. However, the aforementioned limitations of liability do not apply in cases of bodily injury or damage to health and loss of life.
7. If the renter reports an alleged defect and it turns out after inspection by get-IT-easy e.K. or the respective device manufacturer that there is no case of liability for defects (e.g. operating error or use of unauthorized software), the renter shall bear all inspection and testing costs incurred, including any travel and logistics costs.
8. get-IT-easy e.K. assumes no liability for errors, damages or failures resulting directly or indirectly from the use of incompatible devices, unlicensed, self-designed or non-commercial software, fonts or shareware. In this respect, the rights of use of the respective rights holder shall apply. By placing the order, the renter confirms that he has the necessary rights of use for the hardware and software used.
9. Before the start of any service, support or repair work, the renter is obliged to back up the data independently. This also applies before any warranty work is carried out by get-IT-easy e.K.. Liability for loss of data is not accepted. According to the current state of technology, it cannot be ruled out in all cases that software programs may be incompatible with each other or with hardware.

10. 1 If the contractual partner is an entrepreneur, the limitation period for all warranty claims against get-IT-easy e.K. is one year from delivery of the goods or from the time according to § 447 BGB in the case of a shipping transaction. The above limitation period does not apply if get-IT-easy e.K. is guilty of intent or gross negligence, if a known problem has been fraudulently concealed or if body and/or health are injured or the life of the contractual partner is in danger.

10.2 If the contractual partner is a consumer within the meaning of § 13 BGB, the statutory limitation provisions of §§ 438, 634a BGB shall apply.

10.3 Any guarantees granted by the product manufacturer or extensions of the statutory limitation period for claims for defects shall remain unaffected in any case.

• § 18 Liability of get-IT-easy e.K.

1. Product liability claims against get-IT-easy e.K. are limited to the naming of manufacturers or suppliers known to get-IT-easy e.K.. Further product liability claims against get-IT-easy e.K. do not exist.
2. The liability of get-IT-easy e.K. for all deliveries and services is conclusively regulated in these General Terms and Conditions.

• § 19 Retention of title

1. The goods delivered by get-IT-easy e.K. remain the property of get-IT-easy e.K. until full payment of all claims arising from the contractual relationship. During this time, the renter bears the risk of deterioration or loss of the goods.
2. Any processing or transformation of the delivered goods by the renter or at his instigation shall be carried out for get-IT-easy e.K. in accordance with § 950 BGB, without any obligations arising for get-IT-easy e.K. from this.

3. If goods are processed or transformed, get-IT-easy e.K. shall acquire proportional co-ownership in accordance with the ratio of the value of the reserved goods to the other processed goods at the time of processing.

1. The renter hereby assigns to get-IT-easy e.K. all claims arising from the resale of the reserved goods, including all ancillary rights. This also applies to claims from checks, bills of exchange or current account relationships (balance).
2. If the renter sells goods in which get-IT-easy e.K. only holds co-ownership, the advance assignment is limited to the share of the claims that corresponds to the co-ownership share of get-IT-easy e.K.. If the goods are sold together with other goods, the assignment is limited to the invoice value of the reserved goods.
3. If the securities granted to get-IT-easy e.K. exceed the claims to be secured by more than 20%, get-IT-easy e.K. is obliged to release securities exceeding the said value at the request of the hirer.
4. For the duration of the retention of title, the renter may neither pledge the goods nor assign them as security. The renter is obliged to inform get-IT-easy e.K. immediately if the goods or assigned claims are seized by third parties (e.g. seizures).
5. The right of the hirer to resell, process or collect the assigned claims shall end automatically in the event of seizures, bill protests or checks as well as in the event of suspension of payments or insolvency proceedings against the hirer.
6. If get-IT-easy e.K. takes back goods due to the retention of title, this is always only done as security, without this constituting a withdrawal from the contract. Retention of title of third parties is not recognized by get-IT-easy e.K.; such is expressly contradicted.

• § 20 Data protection

1. get-IT-easy e.K. stores and processes personal data of the hirer only insofar as this is necessary for the proper processing of the orders concluded. get-IT-easy e.K. undertakes to comply with the applicable data protection regulations and to use the data exclusively within the scope of the respective contractual purpose.

• § 21 Severability clause

1. Should individual provisions of this contract or these General Terms and Conditions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
2. The parties undertake to replace the invalid or unenforceable clause with a provision that comes as close as possible to the economic purpose of the invalid or unenforceable clause and is legally permissible.

• § 22 Written form / Verbal collateral agreements

1. This contract constitutes the final agreement between the contracting parties. Amendments and supplements must be made in writing to be effective.

1.1 There are no verbal collateral agreements.

• § 23 Rights of third parties

1. The assertion of alleged rights to the leased property by third parties (e.g. impending seizure) must be notified to the lessor without delay.
2. In the event of a seizure, the seizure protocol and, if applicable, the seizure order must be submitted to the landlord without delay.

• § 24 Place of jurisdiction and contract language

1. If the contracting party is a merchant, a legal entity under public law or a contracting party without a general place of jurisdiction in Germany, the exclusive place of jurisdiction shall be Würzburg.
2. The contract language is German.
3. German law shall apply exclusively to all contractual relationships.

Iphofen, 12 April 2025