General Terms and Conditions (GTC)

get-IT-easy e.K.

Provider information:

get-IT-easy e.K.
Alte Reichsstr. 33
97346 Iphofen

UST-ID: DE318590374
HRA 7960, Amtsgericht Würzburg
Phone: +49 9323 9 387 100
Fax: +49 9323 90 19 999
E-Mail: rent@get-it-easy.de
Web: www.get-it-easy.de

• 1 Scope of application and general information

1. subject to individual arrangements and agreements that take precedence over these GTC, the following General Terms and Conditions of Business shall apply exclusively to the business relationship between the Provider and the Renter in the version valid at the time of the order. Any conflicting terms and conditions of the renter shall expressly not apply unless the Provider expressly agrees to their validity.
2. renters within the meaning of these GTC are both consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, is acting in the exercise of their commercial or independent professional activity.

• 2 Provider, contractual partner, conclusion of contract

1. your provider and contractual partner is:

get-IT-easy e.K.
Alte Reichsstr. 33
97346 Iphofen

1. the order confirmation of the lessor is decisive for the conclusion and content of the contract. Offers are subject to change.
2. the renter is requested to make a selection of equipment and specify the rental period by means of a rental enquiry, stating his contact details. This can be done without obligation using the enquiry form integrated on the provider’s website, in writing, by telephone, by fax or by e-mail. The renter shall receive an e-mail with a list of the rental item and the rental fee. If the renter agrees to the conditions, he confirms the order.
3. after after the conclusion of the contract, the text of the contract is stored by the provider.
4. if no copies of the product selected by the renter are available at the time of the renters order, the provider shall inform the renter of this on an order-related basis. If the product is permanently unavailable, the provider shall refrain from issuing a declaration of acceptance. In this case, no contract shall be concluded. If the product specified by the renter in the order is only temporarily unavailable, the supplier shall also inform the renter of this immediately. In this case, the supplier and the renter are entitled to withdraw from the contract. In this case, the supplier shall immediately reimburse any payments already made by the renter.

• 3 Rental period

1. the rental period (first rental day) shall commence on the day on which the appliance is collected by the renter in the case of self-collection or, in the case of dispatch, on the day of arrival at the renters premises; the supplier’s delivery receipt shall serve as proof.
2. the last day of hire is the day on which the renter returns or hands over the appliance to the rental company; the supplier’s proof of delivery shall serve as proof. If the renter is unable to provide proof of delivery within 3 working days, the day on which the equipment is received by get-IT-easy shall be deemed the last day of hire.

• 4 Rental Fee and Payment Terms

1. The rental fee is stated in the order confirmation. The rental period ordered by the Renter shall be invoiced by the Rental Firm in full and in advance on the first day of rental. If the rental period ordered by the Renter is longer than 4 weeks or than one month, the Rental Firm shall invoice the rent for the periods of up to 4 weeks or up to one month in full and in advance on the first day of rental.

 

2. an extension of the rental period ordered is only possible after consultation with the lessor, provided that the rental items are available. The extension of the rental period must be requested from the Lessor by the renter/User before the end of the rental period. Rental items returned late will be charged in accordance with §5.

 

3. the renter can pay the rental costs by bank transfer, credit card, Paypal or in cash on collection.

 

4. the renter declares his consent to the landlord possibly obtaining business information about him. Private renters must always pay a deposit. This is stated in the offer. A payment of the rental deposit by credit card is only possible against payment of a 4% discount – a repayment of the rental deposit, which was deposited by credit card, is only possible after transfer of the credit card company to get-IT-easy e.K. and takes place by bank transfer. A deposit can also only be refunded after the goods have been received.

 

5. Unless otherwise agreed, the invoice amount must be paid within 14 days of the invoice date. The date of receipt of payment shall be decisive.

 

6. if the renter defaults on payment after a reminder has been sent, the Lessor shall be entitled to demand the immediate return of the appliance or to retrieve it at the renters expense. The lessor reserves the right to charge interest on arrears at a rate of 5% above the base rate. Furthermore, the lessor is entitled to commission a debt collection organisation with the recovery of the payment

 

7. if the renter cancels the rental agreement – for whatever reason – the landlord reserves the right to charge cancellation costs.

Cancellation Fee Schedule:

Period	Cost share of the net amount
Up to six weeks before the start of the rental period	25 %
Up to two weeks before the start of the rental period	50 %
Less than two weeks before the start of the rental period	100 %
If delivery is not possible	100 %

for orders with a total value of less than EUR 50,- a handling fee of EUR 20,- will be charged.

• 5 Return and delay

1. get-IT-easy e.K. will charge a full daily rental rate for each additional calendar day commenced if the rental goods are not returned completely and in accordance with the contract. Invoices are issued weekly in advance.
2. if user accounts, lock codes, display locks or IDs (e.g. Apple IDs or Google IDs) are still activated on the rented goods, so that get-IT-easy e.K. cannot reset and re-rent the device, it shall also be deemed not to have been properly returned in full. In this case, a full daily rental rate will also be charged for each additional calendar day commenced.

3. an extension of the rental period is generally possible, but must be agreed in advance with get-IT-easy e.K. and confirmed in writing. The enforcement of a further claim for damages remains reserved according to § 546a BGB.

Definition of daily rent rate:
A ‘daily rent rate’ refers to the pro rata rental price for a single day. It is calculated by dividing the total rental price by the agreed number of rental days. Each additional day on which the return of the rented goods is delayed is charged at the previously defined daily rate.

8. For orders with a total value of less than EUR 50,- a handling fee of EUR 20,- will be charged.

• 6 Prices

1. all offers and prices submitted by get-IT-easy e.K. are subject to change and non-binding. A reservation of rental goods is not possible. Only after receipt of the order will get-IT-easy e.K. inform the renter whether the goods are available in the desired scope.

 

2. all prices are net prices plus the applicable statutory value added tax and refer exclusively to the provision of the rental goods without delivery, assembly, installation or fitting and without packaging and dispatch.

 

3. get -IT-easy e.K. will prepare a separate offer for further services, work and transport services on request.

 

4. the prices stated in the respective offer of get.IT-easy e.K. shall apply exclusively

• 7 Transport

1. the appliances shall be transported either
   a) by the renter after collection or before delivery of the equipment to the Lessor’s warehouse or
   b) at the request of the renter by dispatch by a shipping service provider commissioned by the Lessor.
2. the renter shall always bear the transport costs.

• 8 Transport risk

1. the renter shall bear the transport risk if he has commissioned the transport.

 

2. the renter undertakes to inspect the goods immediately upon receipt and to notify the lessor in writing of any defects within 24 hours by e-mail, otherwise there is no insurance cover.

• 9 Burden of risk

1. the device – including all accessories supplied – must be returned to the lessor in the shipping packaging, unbreakable.

 

2. the shipping packaging is that in which the rental item was delivered to the renter/User. An exception to this is if the shipping packaging is damaged in a way that jeopardises safe transport. In such a case, the renter must use equivalent replacement packaging for the return transport in order to protect the rental item from damage during transport.

• 10 Delivery periods/partial delivery

1. delivery dates and deadlines shall only be deemed to have been agreed as approximate, unless expressly agreed otherwise in writing. Partial deliveries are permitted by get-IT-easy e.K. to a reasonable extent. If an agreed delivery date is exceeded, the contractual partner, if he is an entrepreneur, must set get-IT-easy e.K. a reasonable grace period in writing. If get-IT-easy e.K. culpably fails to comply with this grace period, the contracting party is entitled to withdraw from the contract, but not to assert claims for damages instead of performance or due to delay, unless get-IT-easy e.K. has acted intentionally or grossly negligent. Liability of get-IT-easy e.K. for injury to health, body and life remains unaffected by this.

 

2. get-IT-easy e.K. is prevented from timely delivery in a reasonable manner due to force majeure – in particular as a result of industrial action such as strike or lockout – or as a result of unforeseen obstacles beyond the control of get-IT-easy e.K., the agreed delivery periods shall be extended accordingly. This also applies if such circumstances do not occur at get-IT-easy e.K., but at their subcontractors. If these circumstances occur during an already existing delay, get-IT-easy e.K. is not responsible for them. get-IT-easy e.K. will inform the contractual partner immediately about the beginning and end of such obstacles. If such disruptions last longer than one month, each contracting party is entitled to declare the cancellation of the contract in writing within a period of one week. Any consideration already received by get-IT-easy e.K. will be refunded immediately in the event of cancellation. Further claims of the contractual partner are excluded.

 

3. all delivery obligations of get-IT-easy e.K. are subject to timely and proper self-delivery

 

4. goods shall only be dispatched at the express request oft he renter and in any case at the renters risk. The risk of performance and price is transferred to the renter at the latest with the proper dispatch or handover of the goods to a logistics company. This also applies if it is a partial service or if set-up, installation or assembly are the subject of the contract concluded with get-IT-easy e.K.. The renter is responsible for taking out any transport insurance.
   get-IT-easy e.K.is only obliged to hand over the ordered goods properly to a logistics company that is liable within the scope of the statutory provisions. In the case of a shipping transaction in accordance with § 447 or § 651 BGB in conjunction with § 447 BGB, get-IT-easy e.K. has no further obligations. If the renter is a consumer within the meaning of § 13 BGB and the legal transaction was concluded for a purpose that can neither be attributed to his commercial nor his independent professional activity, the above provision in § 4 para. 4 shall not apply.

 

5. if 4. if the renter is an entrepreneur, he must immediately check the delivered goods for obvious defects, short deliveries or incorrect deliveries and notify get-IT-easy e.K. of these in writing within eight days of receipt of the delivery at the latest. If this complaint is not made within this period, warranty claims are excluded. The regulations of §§ 377, 378 HGB remain unaffected. If the renter discovers damage to the goods, the transport company must be informed in the case of a dispatch purchase and the case of damage must be recorded in writing. The same applies if the transport packaging is undamaged and the damage is only discovered during unpacking. The shipping packaging must be kept in any case. In addition, get-IT-easy e.K. must be informed by sending the damage report.

• 11 Delivery and collection

1. delivery

 

if the logistics service provider commissioned by get-IT-easy e.K. does not meet the renter at the agreed time, the renter shall bear all additional costs incurred as a result. The rented goods shall be handed over exclusively by personal delivery to the renter or to a person authorised by the renter.

 

2. collection

            if the rented goods are not properly made available for collection at the agreed time or if the renter       is not found by the logistics service provider, the renter shall bear the additional costs incurred           for the renewed collection.

• 12 General rules of behaviour

1. the renter is obliged to inform himself/herself independently about the proper use and correct operation of the equipment.

 

2. the Renter undertakes to treat the rented items with care and expertise, in accordance with proper use and any separate instructions for use. The Renter undertakes to report any damage immediately. Any complaints must be addressed to:

            get-IT-easy e.K.
            Alte Reichsstr. 33
            97346 Iphofen
            UST-ID: DE318590374
            HRA 7960, AmtsG Würzburg

            Contact:
            Phone.: +49 9323 9 387 100
            Fax: +49 9323 90 19 999
            E-Mail: rent@get-it-easy.de

3. the renter undertakes to return the rented goods in full, including accessories, packaging and operating instructions. Missing components will be charged to the renter.

 

4. The renter undertakes to treat the rented items with care. Any damage or defects must be reported immediately. The renter is liable for damage caused by improper handling of the rented items.

 

5. the rented items may not be used outside the country in which the contract was concluded without the express authorisation of the Lessor.

 

6. the Lessor must be notified immediately in the event of faults, malfunctions or damage to the rental item.

 

7. serial serial number stickers affixed by the hire company may not be removed or pasted over. Failure to do so will result in a service charge of €15 per device.

 

8. if the renter returns the rental item damaged or not at all, he shall be liable for the repair costs or, if repair is impossible, for the replacement value as well as for the loss of rental income.

• 13 Liability for defects

The statutory provisions shall apply.

• 14 Equipment insurance

1. tablets, laptops and Apple TVs are insured by the Rental Firm against theft. In the event of an insured event, the Renter shall pay an excess of 35%.

 

2. in the event of theft, embezzlement, robbery or misappropriation by third parties or other loss of the rental item, the renter is obliged to report this event immediately..

 

3. the the event of theft, embezzlement, robbery or misappropriation by third parties or other loss of the rental item, the renter is obliged to report this event immediately.

 

4. the insurance cover only applies within Germany and is valid from the time the device leaves the hire company’s warehouse until it returns there.

• 15 Defects during the rental period

1. if a defect or fault occurs during the rental period, this must be reported by the renter to get-IT-easy e.K. immediately after discovery.

            Contact:

            E-Mail: rent@get-it-easy.de
            Phone: 09323/9387100

2. get-IT-easy e.K. shall first endeavour to rectify the error by telephone. In the case of longer-term rental contracts, a replacement delivery can be made at the discretion of get-IT-easy e.K..

 

3. a replacement delivery is only free of charge if an actual technical defect is detected. If no defect can be determined on the device, the renter shall bear all shipping, collection and, if applicable, other rental costs.

 

4. free telephone or e-mail support is gemerally not offered.

• 16 Recognition of software licence rights

1. software supplied may only be used in accordance with the known conditions of the licence holder.
   
   
2. the renter shall be liable for ensuring that any use of the software by him or his vicarious agents in breach of the contract is excluded.

 

3. in the event of misuse, the renter shall indemnify the lessor against all claims for damages by the licence holder.
4.  

• 17 Warranty

1. notifications of defects must always be made in writing.
2. unless otherwise stipulated below, the statutory limitation periods for claims for defects shall apply. For entrepreneurs within the meaning of § 14 BGB (German Civil Code), the obligations to give notice of defects pursuant to §§ 377, 378 HGB (German Commercial Code) shall also apply, taking into account the provisions in § 5 (5) of these General Terms and Conditions.
3. get-IT-easy e.K. shall carry out subsequent fulfilment within the statutory limitation periods in the event of timely and justified notices of defects.
   • if the contractual partner is an entrepreneur within the meaning of § 14 BGB, it is at the discretion of get-IT-easy e.K. whether the defect is remedied by replacement delivery or rectification.
   • if however, the renter is a consumer, he is initially entitled to choose between repair or replacement. get-IT-easy e.K. is, however, entitled to refuse a certain type of subsequent fulfilment if this is only associated with disproportionate costs and the other type of subsequent fulfilment does not cause any significant disadvantages for the consumer (§§ 275 para. 2 and 3, 439 para. 3 and 635 para. 3 BGB).
4. if the subsequent fulfilment fails twice, the renter is generally entitled to demand either a reduction of the remuneration (reduction) or the cancellation of the contract (withdrawal). However, if the defect is only minor and only constitutes an insignificant breach of contract, there is no right of cancellation.
5. if the renter withdraws from the contract after unsuccessful subsequent fulfilment, he shall not be entitled to any additional claim for damages due to the defect. If the renter instead demands compensation after failed subsequent fulfilment and if it is reasonable for him to keep the goods, the claim for compensation shall be limited to the difference between the agreed rental price and the actual value of the defective item. This limitation does not apply if get-IT-easy e.K. has acted wilfully, grossly negligently or fraudulently or if get-IT-easy e.K. has assumed a guarantee. The limitation of liability also does not apply to damages to body, health or death.
6. get-IT-easy e.K.´s liability for damages due to the violation of essential contractual obligations, from the violation of obligations during contract negotiations and from unauthorised action is limited to the typically occurring and foreseeable damage in the case of simple negligence. The same applies if legal representatives, organs, employees or vicarious agents of get-IT-easy e.K. cause damage. Insofar as get-IT-easy e.K. is only responsible for slight negligence, liability for breach of secondary obligations is also excluded. However, the aforementioned limitations of liability do not apply in cases of bodily injury or damage to health and loss of life.
7. if the renter reports an alleged defect and it turns out after inspection by get-IT-easy e.K. or the respective device manufacturer that there is no case of liability for defects (e.g. operating error or use of unauthorized software), the renter shall bear all inspection and testing costs incurred, including any travel and logistics costs. get-IT-easy e.K. assumes no liability for errors, damages, or failures that arise directly or indirectly from the use of incompatible devices, unlicensed, self-designed, or non-commercial software, fonts, or shareware. The usage rights of the respective rights holders apply in this regard. By placing the order, the renter confirms that they possess the necessary usage rights for the hardware and software used.
8. get-IT-easy e.K. assumes no liability for errors, damages, or failures that arise directly or indirectly from the use of incompatible devices, unlicensed, self-designed, or non-commercial software, fonts, or shareware. The usage rights of the respective rights holders apply in this respect. By placing the order, the renter confirms that they possess the necessary usage rights for the hardware and software used.
9. before the start of any service, support or repair work, the renter is independently obliged to back up data. This also applies prior to the execution of warranty work by get-IT-easy e.K.. Liability for loss of data is not accepted. According to the current state of technology, it cannot be ruled out in all cases that software programmes may be incompatible with each other or with hardware.

10. 1 If the contractual partner is an entrepreneur, the limitation period for all warranty claims against get-IT-easy e.K. is one year from delivery of the goods or from the time according to § 447 BGB in the case of a shipping transaction. The above limitation period does not apply if get-IT-easy e.K. is guilty of intent or gross negligence, if a known problem has been fraudulently concealed or if body and/or health are injured or the life of the contractual partner is in danger.

10.2 If the contractual partner is a consumer within the meaning of § 13 BGB, the statutory limitation provisions of §§ 438, 634a BGB shall apply.

10.3 Any guarantees granted by the product manufacturer or extensions of the statutory limitation period for claims for defects shall remain unaffected in any case.

• 18 Liability of get-IT-easy e.K.

1. claims from product liability against get-IT-easy e.K. are limited to the naming of the manufacturer or supplier known to get-IT-easy e.K.. Further product liability claims against get-IT-easy e.K. do not exist.
2. get-IT-easy e.K.´s liability for all deliveries and services is conclusively regulated in these General Terms and Conditions.

• 19 Retention of title

1. the goods delivered by get-IT-easy e.K. remain the property of get-IT-easy e.K. until full payment of all claims arising from the contractual relationship. During this time, the renter bears the risk of deterioration or loss of the goods.
2. processing or transformation of the delivered goods by the renter or at his instigation is carried out for get-IT-easy e.K. in accordance with § 950 BGB, without any obligations arising for get-IT-easy e.K. from this.

3. if or transformation of the delivered goods by the renter or at his instigation is carried out for get-IT-easy e.K. in accordance with § 950 BGB, without any obligations arising for get-IT-easy e.K. from this.

1. the renter hereby assigns to get-IT-easy e.K. all claims arising from the resale of the reserved goods, including all ancillary rights. This also applies to claims from cheques, bills of exchange or current account relationships (balance).
2. if the renter sells goods in which get-IT-easy e.K. only holds co-ownership, the advance assignment is limited to the share of the claims that corresponds to the co-ownership share of get-IT-easy e.K.. In case of sale together with other goods, the assignment is limited to the invoice value of the reserved goods.
3. if the securities granted to get-IT-easy e.K. exceed the claims to be secured by more than 20%, get-IT-easy e.K. is obliged, at the request of the renter, to release securities that exceed the aforementioned value.
4. for the duration of the retention of title, the renter may neither pledge the goods nor assign them as security. The renter is obliged to inform get-IT-easy e.K. immediately if third parties have access to the goods or assigned claims (e.g. seizures).
5. the renters right to resell, process or collect the assigned claims ends automatically in the event of seizures, bill protests or checks as well as in the event of suspension of payments or insolvency proceedings against the renter.
6. get-IT-easy e.K. get-IT-easy e.K. takes back goods due to the retention of title, this is always only for security, without this being a withdrawal from the contract. Retentions of title of third parties are not recognized by get-IT-easy e.K.; such are expressly contradicted.

• 20 Data protection

1. get-IT-easy e.K. stores and processes personal data of the renter only insofar as this is necessary for the proper processing of the concluded orders. get-IT-easy e.K. undertakes to comply with the applicable data protection regulations and to use the data exclusively within the scope of the respective contractual purpose.

• 21 Severability clause

1. should individual provisions of this contract or these General Terms and Conditions be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
2. the parties undertake to agree a provision in place of the invalid or unenforceable clause that comes as close as possible to the economic purpose of the invalid or unenforceable clause and is legally permissible.

• 22 Written form / Verbal collateral agreements

1. the present contract constitutes the final agreement between the contracting parties. Amendments and supplements must be made in writing to be effective.

1.1 There are no verbal ancillary agreements.

• 23 Rights of third parties

1. the assertion of alleged rights to the rented property by third parties (e.g. impending seizure) must be reported to the Lessor immediately.
2. in the event of a seizure, the seizure protocol and, if applicable, the seizure order must be submitted to the landlord immediately.

• 24 Place of jurisdiction and contract language

1. if the contractual partner is a merchant, a legal entity under public law or a contracting party without a general place of jurisdiction in Germany, the exclusive place of jurisdiction shall be Würzburg.
2. the  contractual language is German.
3. German law shall apply exclusively to all contractual relationships.

Iphofen, 15 March 2025