General Terms and Conditions (GTC)

get-IT-easy e.K.

Non-binding English translation for convenience. The legally binding version is the German original; in the event of any discrepancy, the German version prevails (see Sec. 24). References to “BGB” denote the German Civil Code, references to “HGB” the German Commercial Code.

Provider information:

get-IT-easy e.K.

Alte Reichsstr. 33

97346 Iphofen, Germany

 

VAT ID: DE318590374

HRA 7960, Local Court (Amtsgericht) Würzburg

Phone: +49 9323 9 387 100

Fax: +49 9323 90 19 999

E-mail: rent@get-it-easy.de

Web: www.get-it-easy.de

 

• 1 Scope and general information

1. Subject to individual arrangements and agreements, which take precedence over these GTC, the following General Terms and Conditions in the version valid at the time of the order apply exclusively to the business relationship between the Provider and the Renter. Conflicting terms and conditions of the Renter shall expressly not apply unless the Provider expressly consents to their validity.
2. Renters within the meaning of these GTC are both consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to their commercial nor to their self-employed professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity that, when concluding the contract, acts in the exercise of its commercial or self-employed professional activity.

• 2 Provider, contractual partner, conclusion of contract

1. Your Provider and contractual partner is:

get-IT-easy e.K.

Alte Reichsstr. 33

97346 Iphofen, Germany

 

2. The order confirmation of the Lessor is decisive for the conclusion and content of the contract. Offers are subject to change.
3. The Renter is invited, by providing their contact details, to make a selection of equipment and to set the rental period by means of a rental enquiry. This can be submitted without obligation via the enquiry form integrated on the Provider’s website, in writing, by telephone, by fax or by e-mail. The Renter receives an e-mail listing the rental item and the rental fee. If the Renter agrees to the terms, they confirm the order.
4. After conclusion of the contract, the contract text is stored by the Provider.
5. If, at the time of the Renter’s order, no units of the product selected are available, the Provider will notify the Renter of this on an order-related basis. If the product is permanently unavailable, the Provider will refrain from a declaration of acceptance. In this case, no contract is concluded. If the product designated by the Renter in the order is only temporarily unavailable, the Provider will likewise notify the Renter of this without undue delay. In this case, both the Provider and the Renter are entitled to withdraw from the contract. In this event, the Provider will refund any payments already made by the Renter without undue delay.

• 2a Right of withdrawal for consumers (distance contracts)

If the Renter is a consumer (Sec. 13 BGB) and the contract is concluded by distance communication or away from business premises, the Renter has a statutory right of withdrawal in accordance with the following instructions. Entrepreneurs (Sec. 14 BGB) have no right of withdrawal.

Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (get-IT-easy e.K., Alte Reichsstr. 33, 97346 Iphofen, Germany, telephone: +49 9323 9 387 100, e-mail: rent@get-it-easy.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the communication about your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

You shall send back the rental item provided or hand it over to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the rental item before the period of fourteen days has expired. You bear the direct costs of returning the item.

If you requested that the provision of use (rental) begin during the withdrawal period, you shall pay us an amount which is proportionate to what has been provided until the time you inform us of the exercise of the right of withdrawal in respect of this contract, in comparison with the full coverage of the contract.

End of the withdrawal instructions

The above claim for value compensation requires that the consumer expressly requested that the rental begin before expiry of the withdrawal period (Sec. 357a (2) BGB); this request is obtained separately during the ordering process.

Model withdrawal form

(If you want to withdraw from the contract, please complete this form and send it back.)

To: get-IT-easy e.K., Alte Reichsstr. 33, 97346 Iphofen, Germany, e-mail: rent@get-it-easy.de

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the rental of the following item(s) (*):

— Ordered on (*) / received on (*): __________

— Name of consumer(s): __________

— Address of consumer(s): __________

— Date: __________

— Signature of consumer(s) (only for notification on paper): __________

(*) Delete as appropriate.

• 3 Rental period

1. For customers collecting in person, the rental period (first rental day) begins on the day the equipment is collected by the Renter; in the case of shipping, on the day of arrival at the Renter’s premises. The supplier’s delivery note serves as proof.
2. The last rental day is the day on which the Renter ships or hands over the equipment to the Lessor; the supplier’s delivery note serves as proof. Should the Renter be unable to provide a dispatch note within 3 working days, the day on which the equipment is received at get-IT-easy shall be deemed the last rental day.

• 4 Rental fee and payment terms

1. The rental fee results from the order confirmation. The rental period commissioned by the Renter is invoiced by the Lessor in full and in advance with the first rental day. If the rental period commissioned by the Renter is longer than 4 weeks or than one month, the Lessor invoices the rent for the sections of up to 4 weeks or up to one month, respectively, in full and in advance with the first rental day.
2. An extension of the commissioned rental period is only possible after consultation with the Lessor, provided the rental items are available. The extension of the rental period must be requested from the Lessor by the Renter/user before the end of the rental period. An extension requested in this way and confirmed by the Lessor in writing is charged at the regular daily rate in accordance with § 5 (3). If the rental item is returned late without such an extension, the calculation shall be governed by § 5.
3. The Renter may pay the rental costs by bank transfer, credit card, PayPal or in cash upon collection.
4. The Renter declares their consent to the possible obtaining of credit information about them by the Lessor. Private renters must always provide a deposit. This is stated in the offer. Payment of the security deposit by credit card is only possible against payment of a 4 % discount (disagio) – a refund of a security deposit provided by credit card is only possible after the credit card company has transferred the amount to get-IT-easy e.K. and is made by bank transfer. Furthermore, a deposit can only be refunded after inspection of the returned goods.
5. Unless otherwise agreed, the invoice amount is payable within 14 days of the invoice date. The date of receipt of payment is decisive.
6. If the Renter defaults on payment after a reminder has been sent, the Lessor is entitled to demand the immediate return of the equipment or to collect it at the Renter’s expense. The Lessor reserves the right to charge default interest of 5 % above the base rate. Furthermore, the Lessor is entitled to commission a debt collection agency with the recovery of the payment.
7. If the Renter cancels the rental contract – for whatever reason – the Lessor reserves the right to charge cancellation costs. The Renter reserves the right to prove that the cancellation caused no damage or substantially lower damage.

Cancellation cost scale:

Period	Share of the net amount
Up to six weeks before rental start	50 %
Up to two weeks before rental start	75 %
Less than two weeks before rental start	100 %
Where delivery is not possible	100 %

 

8. For orders with a total value of less than EUR 50, a processing fee of EUR 20 is charged.

• 5 Return and default

1. If the Renter does not return the rental item by the end of the agreed rental period and no extension was agreed in accordance with para. 3, the Renter is in default upon expiry of the last rental day. For each commenced calendar day of delay, compensation for use amounting to 150 % of the regular daily rental rate becomes due, but at least EUR 15.00 per day; the higher of the two amounts is decisive. The Renter reserves the right to prove that no damage or substantially lower damage was incurred.
2. The compensation for use is invoiced in advance for periods of one week at a time. Invoicing by the Lessor takes place from the second overdue calendar day; the compensation for use is calculated as from the first overdue calendar day (expiry of the last rental day). If the Renter returns the rental item within an already-invoiced weekly period, the Lessor refunds the compensation for use attributable to the unused calendar days. For determining the time of return, § 3 (2) applies accordingly; the mere shipping transit time of the return is not charged to the Renter.
3. An extension of the rental period is generally possible but must be arranged in advance with get-IT-easy e.K. and confirmed in writing. An extension agreed in this way is charged at the regular daily rate and invoiced in advance in accordance with § 4 (1). The enforcement of a further claim for damages under Sec. 546a BGB (German Civil Code) remains reserved.
4. If user accounts, lock codes, display locks or IDs (e.g. Apple IDs or Google IDs) are still active on the rental item, such that get-IT-easy e.K. cannot reset the device and re-rent it, the item is deemed not to have been properly and completely returned. In this case, paras. 1 and 2 apply accordingly until the device has been properly and completely returned.

Definition of daily rental rate: A “daily rate” denotes the proportionate rental price for a single day. It is calculated by dividing the total rental price by the agreed number of rental days.

• 6 Prices

1. All offers and price quotations submitted by get-IT-easy e.K. are subject to change and non-binding. Reservation of rental goods is not possible. Only after receipt of the order will get-IT-easy e.K. inform the Renter whether the goods are available to the desired extent.
2. All prices are net prices plus the applicable statutory VAT and relate exclusively to the provision of the rental goods, without delivery, set-up, assembly, installation or fitting, and without packaging and shipping.
3. For further services, work and transport services, get-IT-easy e.K. will prepare a separate offer on request.
4. Only the prices stated in the respective offer of get-IT-easy e.K. apply.

• 7 Transport

1. Transport of the equipment takes place either a) by the Renter after collection from, or before delivery of the equipment to, the Lessor’s warehouse, or b) at the Renter’s request by dispatch through a shipping service provider commissioned by the Lessor.
2. The transport costs are always borne by the Renter.

• 8 Transport risk

1. The Renter bears the transport risk, provided they have commissioned the transport.
2. The Renter undertakes to inspect the goods without undue delay upon receipt and to notify the Lessor of any defects in text form (e.g. by e-mail) within 24 hours, as otherwise no insurance cover exists.

• 9 Return and packaging

1. The return of the equipment – including all accessories supplied – must be carried out in the shipping packaging, in a shatterproof manner, to the Lessor.
2. The shipping packaging is the packaging in which the rental object was delivered to the Renter/user. An exception applies where there is damage to the shipping packaging that jeopardises safe transport. In such a case, the Renter must use equivalent replacement packaging for the return transport in order to protect the rental object from damage during transport.

• 10 Delivery periods / partial delivery

1. Delivery dates and periods are generally only approximately agreed, unless something different has been expressly and bindingly stipulated in writing. Partial deliveries by get-IT-easy e.K. are permissible to a reasonable extent. If an agreed delivery date is exceeded, the contractual partner, if an entrepreneur, must set get-IT-easy e.K. a reasonable grace period in writing. If this grace period is culpably not met by get-IT-easy e.K., the contractual partner is entitled to withdraw from the contract, but not to assert claims for damages in lieu of performance or on account of default, unless get-IT-easy e.K. acted intentionally or with gross negligence. Liability of get-IT-easy e.K. for injury to health, body and life remains unaffected.
2. If get-IT-easy e.K. is prevented from timely delivery in a reasonable manner due to force majeure – in particular as a result of industrial action such as strike or lockout – or as a result of unforeseen obstacles beyond the control of get-IT-easy e.K., the agreed delivery periods are extended appropriately. The same applies if such circumstances occur not at get-IT-easy e.K. but at its subcontractors. If these circumstances occur during an already-existing default, they are nevertheless not attributable to get-IT-easy e.K. get-IT-easy e.K. will inform the contractual partner without undue delay of the beginning and end of such obstacles. If such disruptions last longer than one month, either contractual partner is entitled to withdraw from the contract in writing within a period of one week. Consideration already received by get-IT-easy e.K. will be refunded without undue delay in the event of withdrawal. Further claims of the contractual partner are excluded.
3. All delivery obligations of get-IT-easy e.K. are subject to timely and proper self-supply.
4. The dispatch of goods takes place exclusively at the express request of the Renter and in any case at the Renter’s risk. At the latest upon proper dispatch or handover of the goods to a logistics company, the risk of performance and price passes to the Renter. This also applies where a partial performance is involved or where set-up, installation or assembly is the subject of the contract concluded with get-IT-easy e.K. The Renter is responsible for taking out any transport insurance. get-IT-easy e.K. is merely obliged to hand over the ordered goods properly to a logistics company that is liable within the framework of statutory provisions. In the case of a dispatch transaction pursuant to Sec. 447 or Sec. 651 in conjunction with Sec. 447 BGB, there are no further obligations of get-IT-easy e.K. beyond this. If the Renter is a consumer within the meaning of Sec. 13 BGB and the legal transaction was concluded for a purpose that can be attributed neither to their commercial nor to their self-employed professional activity, the aforementioned provision of this paragraph does not apply.
5. If the Renter is an entrepreneur, they must inspect the delivered goods without undue delay for obvious defects, short deliveries or incorrect deliveries and give written notice thereof to get-IT-easy e.K. within eight days of receipt of the delivery at the latest. If such notice is not given within the stated period, warranty claims are excluded. The provisions of Secs. 377, 378 HGB (German Commercial Code) remain unaffected. If the Renter identifies damage to the goods, in the case of a dispatch purchase the transport company must be informed and the damage documented in writing. The same applies where the transport packaging is undamaged and the damage is only discovered upon unpacking. The shipping packaging must be kept in any case. In addition, get-IT-easy e.K. must be informed, with transmission of the damage report.

• 11 Delivery and collection

1. Delivery: If the logistics service provider commissioned by get-IT-easy e.K. does not find the Renter at the agreed time, the Renter must bear all additional costs arising as a result. Handover of the rental goods takes place exclusively by personal handover to the Renter or to a person authorised by the Renter.
2. Collection: If the rental goods are not properly provided for collection at the agreed time, or if the Renter is not found by the logistics service provider, the Renter must bear the additional costs arising for the renewed collection.

• 12 General rules of conduct

1. The Renter is obliged to inform themselves independently about the proper use and correct operation of the equipment.
2. The Renter undertakes to treat the rental items carefully and expertly, in accordance with proper use and any separate instructions for use. The Renter undertakes to report any damage that occurs without undue delay. Any complaints are to be addressed to:

get-IT-easy e.K.

Alte Reichsstr. 33

97346 Iphofen, Germany

VAT ID: DE318590374

HRA 7960, Local Court (AmtsG) Würzburg

 

Contact:

Phone: +49 9323 9 387 100

Fax: +49 9323 90 19 999

E-mail: rent@get-it-easy.de

 

3. The Renter undertakes to return the rental goods completely, including accessories, packaging and operating instructions. Missing components will be charged to the Renter.
4. The Renter undertakes to handle the rental objects carefully. Any damage or defects must be reported without undue delay. The Renter is liable for damage caused by improper handling of the rental objects.
5. The rental objects may not be used outside the country in which the contract was concluded without the express permission of the Lessor.
6. In the event of faults, malfunctions or damage to the rental object, the Lessor must be notified without undue delay.
7. Serial-number labels affixed by the Lessor may not be removed or covered over. In the event of a breach, a service flat rate of EUR 15 per device applies.
8. If the Renter returns the rental object damaged or not at all, they are liable for repair costs or, if repair is impossible, for the replacement value as well as for the lost rental income.

• 13 Liability for defects

The statutory provisions apply.

• 14 Additional insurance (optional)

1. The Renter has the option of taking out, for a surcharge, optional additional insurance for the rented devices. The insurance can be taken out for all device types offered by the Lessor.
2. The additional insurance covers in particular damage or loss as a result of theft, robbery, embezzlement or other loss to third parties. The precise insured risks and exclusions are governed by the separate insurance conditions.
3. The cost of the additional insurance amounts to 15 % of the net rental price of the respective insured devices. It is taken out voluntarily and only at the express request of the Renter. The insurance conditions are made available to the Renter by e-mail together with the individual offer before conclusion of the contract.
4. In the event of an insured loss, the Renter is obliged to cooperate without undue delay, in particular by:

• notice of loss in text form to the Lessor within 24 hours of becoming aware at the latest,
• reporting the incident to the police (if necessary),
• providing all information and evidence required for clarification.

5. For each insured event, an excess of 10 % of the replacement value of the affected device applies.
6. If no additional insurance has been taken out, the Renter is liable for damage to or loss of the rental item in accordance with the statutory provisions and the other provisions of this contract.

• 15 Defect during the rental period

1. If a defect or fault occurs during the rental period, it must be reported to get-IT-easy e.K. by the Renter without undue delay after discovery.

Contact:

E-mail: rent@get-it-easy.de

Phone: 09323/9387100

2. get-IT-easy e.K. will first endeavour to remedy the fault by telephone. In the case of longer-term rental contracts, a replacement delivery may be made at the discretion of get-IT-easy e.K.
3. A replacement delivery is only free of charge if an actual technical defect is established. If no fault can be found on the device, the Renter bears all shipping, collection and, if applicable, further rental costs.
4. Free telephone or e-mail support is generally not offered.

• 16 Acknowledgement of software licence rights

1. Software supplied with the equipment may be used exclusively in accordance with the known conditions of the licensors.
2. The Renter is liable for ensuring that any use of the software in breach of contract by them or their vicarious agents is excluded.
3. In the event of misuse, the Renter indemnifies the Lessor against all claims for damages by the licensor.

• 17 Defects of the rental item

1. The Renter must notify the Lessor of defects of the rental item in text form (e.g. by e-mail) without undue delay after discovery. If the Renter fails to give notice, the legal consequences of Sec. 536c BGB apply.
2. In the case of a defect that eliminates or reduces the suitability of the rental item for use in accordance with the contract, the statutory rental defect rights apply, in particular the rent reduction under Sec. 536 BGB and damages under Sec. 536a BGB, unless effectively agreed otherwise below.
3. The Lessor’s no-fault liability for defects already present at the conclusion of the contract (Sec. 536a (1) 1st alternative BGB) is excluded. Vis-à-vis consumers, this exclusion applies only to the extent legally permissible; it does not apply to fraudulently concealed defects, to the assumption of a guarantee, nor to injury to body, health or life.
4. The Lessor is entitled to remedy a defect within a reasonable period by repair or by providing an equivalent replacement device.
5. If the Renter reports an alleged defect and it turns out, after examination by get-IT-easy e.K. or the respective device manufacturer, that there is no defect (e.g. operating error or use of unapproved software), the Renter bears the inspection and testing costs incurred, including any travel and logistics costs.
6. The liability of get-IT-easy e.K. for damages due to the breach of essential contractual obligations, the breach of duties during contract negotiations, and tort is, in the case of ordinary negligence, limited to the typically foreseeable damage. The same applies where legal representatives, bodies, employees or vicarious agents of get-IT-easy e.K. cause damage. Insofar as get-IT-easy e.K. is responsible only for slight negligence, liability for the breach of ancillary obligations is furthermore excluded. However, the stated limitations of liability do not apply in cases of injury to body or health and in the event of loss of life.
7. Before the start of any service, support or repair work, the Renter is independently obliged to back up their data. No liability is assumed for data loss. According to the current state of the art, it cannot be ruled out in all applications that software programs may be incompatible with one another or with hardware.
8. Claims of the Lessor for compensation for changes to or deterioration of the rental item become time-barred six months after the return of the rental item. Claims of the Renter for reimbursement of expenses and the Renter’s right to remove a fixture become time-barred six months after termination of the rental relationship (Sec. 548 BGB). Vis-à-vis consumers, mandatory statutory rights remain unaffected.

• 18 Liability of get-IT-easy e.K.

1. Claims arising from product liability against get-IT-easy e.K. are limited to naming the manufacturers or suppliers known to get-IT-easy e.K. Mandatory claims under the German Product Liability Act (Produkthaftungsgesetz) remain unaffected.
2. The liability of get-IT-easy e.K. for all deliveries and services is conclusively governed by these General Terms and Conditions.

• 19 Ownership of the rental item

1. The rental item is the exclusive property of the Lessor. The Renter does not acquire ownership of the rental item through the rental.
2. The Renter may not pledge the rental item, assign it as security, sublet it or grant its use to third parties. Modifications of the rental item are not permitted without the Lessor’s prior consent.
3. The Renter must notify the Lessor without undue delay of any access by third parties to the rental item (e.g. seizure); § 23 applies accordingly.
4. Upon termination of the rental relationship, the rental item must be returned in full; § 12 remains unaffected.

• 20 Data protection

1. get-IT-easy e.K. stores and processes the Renter’s personal data only insofar as this is necessary for the proper handling of the concluded orders. get-IT-easy e.K. undertakes to comply with the applicable data-protection regulations and to use the data exclusively within the framework of the respective contractual purpose.

• 21 Severability clause

1. Should individual provisions of this contract or of these General Terms and Conditions be or become invalid or unenforceable, the validity of the remaining provisions remains unaffected.
2. The parties undertake to agree, in place of the invalid or unenforceable clause, a provision that comes as close as possible to the economic purpose of the invalid or unenforceable clause and is legally permissible.

• 22 Written form / verbal side agreements

1. This contract constitutes the conclusive agreement between the contractual partners. Amendments and additions require written form to be effective.

1.1 No verbal side agreements exist.

• 23 Rights of third parties

1. The assertion of alleged rights to the rental item by third parties (e.g. imminent seizure) must be reported to the Lessor without undue delay.
2. In the event of a seizure that has taken place, the seizure record and, where applicable, the seizure order must be submitted to the Lessor without undue delay.

• 24 Place of jurisdiction and contract language

1. If the contractual partner is a merchant, a legal entity under public law or a party without a general place of jurisdiction in Germany, the exclusive place of jurisdiction is Würzburg.
2. The contract language is German.
3. German law applies exclusively to all contractual relationships.

 

Iphofen, 23 July 2026